Welcome, you can refine the programme by selecting an area of interest below:
  • Full Programme
  • Day1
  • Day 2
  • Day 3
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  • Effective Supply Chain Strategies
  • Supply Planning & Optimisation
  • World Class Logistics
  • Customer Collaboration
  • Performance Management

Supply Chain and Logistics Summit 2014

DAY 1, 16 June 2014 (Monday)

effective supply chain strategies


In a recent study, supply chain leaders attributed more than 7% improvement in cash flow and 6% improvement in gross profit to a successful Sales and Operations Planning process.

Sales and Operations planning has been around for some time with organisations at different levels of maturity, and often it does not achieve the collaborative way of working that we all hope for.

By applying classic S&OP theory in a flexible but structured way he implementation process can be accelerated to achieve stronger cross functional engagement and faster results compared to a simple “cut and paste” solution.                                 

Chris Hatcher, Supply Chain Manager at Highland Spring, the UK’s leading Bottled Water Producer will share the story of their recent S&OP journey. He will present a story of why a rapidly growing business needed to transform their approach and create an integrated truly collaborative framework enabling Highland Spring to turn around customer service performance and manage their business in a new, highly profitable way.

Chris Hatcher
Supply Chain Manager
Highland Spring

supply planning & optimisation

  • Out of the box innovative thinking enables the impossible
  • Achieve competitive advantage via supply chain optimisation tooling
  • Central co-ordinated supply chain with different ERP platforms
  • Fast and agile development of state of the art AIMMS software
  • Supported by implementation partner Districon

world class logistics


Awaiting session abstract 

Pablo Sanz
Logistics Director

customer collaboration

As today’s global supply chains extend and become more complex, risk assessment becomes an increasingly important subject. Trade compliance risk effecting the movement of goods is of particular concern. This session will look at how an international company can manage, automate and assess its international trade compliance. A specific example relating to import compliance for China will be discussed during this session.

  • Managing international trade compliance
  • How automation can help trade compliance
  • The role of trade compliance in sourcing, execution and audit

Nick Boland
Director Business Solutions, EMEA
Amber Road

performance management

With a wide range of technology solutions available, the challenge for many companies is to determine which Transport Management tools contribute best to corporate objectives. Which functionality is required, what returns can be expected, how do we integrate with 3PL’s, vendors and customers are just a few questions to be answered.

In the workshop, CLX Logistics will share its recent experience in Transport Management projects, using real life examples, addressing:

  • Role and function of Transport Management in different industries
  • How to identify improvement potential across modes/functions
  • Landing Savings with help of well-defined projects and tools
  • Lessons learned and outlook for shippers

Cosmas Hoefnagels
Vice President
CLX Logistics

case study
effective supply chain strategies

  • Low Cost Business Model (LCBM) program, providing an end-to-end toolbox applicable across functions, categories, and geographies
  • Global Supply Chain Strategies team, driving the program, building momentum, and anchoring actions in the line
  • Line organization owning implementation, transforming the business, and hard-wiring new ways of working

Birgitta Elfversson
Global Supply Chain Strategies Director

case study
supply planning & optimisation


  • Are your KPIs merely a matter of course or do they really serve a purpose?
  • Explore how you can employ KPIs to really have a positive impact from the outset of a new project
  • Continuously improve your KPI frameworks to suit the changing needs of the company

case study
customer collaboration

Sustainability is at the forefront of business strategy for companies depending on natural commodities. Concern for their corporate reputations and the long-term supply of raw materials has led companies to commit to a wide range of schemes to increase transparency, ethics and environmental management in their supply chains. These include international standards, voluntary certification schemes, individual company and industry-wide initiatives. Non for Profit Organisations (NGO’s) play a critical role in those commitments. This presentation will look at how Rainforest Alliance works with companies on these different approaches and consider what kind of demands they make on companies as they strive to integrate sustainability into every-day business decision-making.

Mercedes Tallo
Director, Sustainable Value Chains
Rainforest Alliance

case study
performance management

  • An overview of the state of play at Tata Steel before implementation
  • Explore how to effectively create an implementation vision and improve company awareness and engagement 
  • Understand how to cement progress and engrain lessons learnt 

Adrian Brown
Head of S&OP
Tata Steel

supply planning & optimisation

  • Awaiting session abstract

world class logistics

  • Awaiting session abstract

customer collaboration

  • Recent developments in warehousing
  • Recent developments in multimodal logistics
  • Support on large infrastructure developments

Hendrik-Jan van Engelen
Chief Commercial Officer
Port of Ghent, Belgium

performance management

Is there anything better than putting on last year’s jacket and finding money in the pocket? The money was right there, but hidden just below the surface. Much like that money in your coat, there are numerous supply chain cost saving opportunities that are hidden just below the surface at most companies. You can utilize supply chain modeling technologies like these to uncover that money:

  • Product flow-path optimization
  • Demand segmentation and inventory right-sizing
  • Production footprint analysis
  • Transportation route optimization

Learn these four key modeling techniques used by many leading companies to “find” money in the supply chain, including real-life examples of how these technologies have been applied and the cost savings that were uncovered.

Toby Brzoznowski
Executive Vice President & Co-Founder

effective supply chain strategies

  • What does supply chain stand for at Nike?
  • Establishing a quantitative view of Supply Chain management at Nike
  • The highs and lows of the Supply Chain journey - Biggest successes and failures
  • Hear how continuous innovation within the Supply Chain has played a vital role in Nike's overall business success

Joan Carles Peiro
Centre of Excellence Operations Director, Europe


DAY 2, 17 June 2014 (Tuesday)

breakfast briefing

Supply Chain is now represented at Executive Board level in the Business Units of over 50% of Value Chain organisations across all sectors worldwide.

There are key challenges in integrating Supply Chain Strategy with Business strategy, and in the successful implementation of strategic change, with research showing that companies face only a 50:50 chance of success.

There are clear key factors that impact on successful SC strategic change and these need to be taken up in the Board Rooms of those businesses that want to succeed in leveraging SC for business advantage in a competitive market place.

This session will explore the barriers and enablers of successful strategic change, including the involvement and ownership of board functions and country business units for change programmes, and the key drivers of business performance at individual and corporate levels.

Participants will take away a better understanding of the real business benefits and risks of moving towards world class SC excellence, with insight into the practical issues faced by businesses, together with an understanding of the practical action areas to be focussed on in developing and implementing strategic change in SC.

Spaces at this session are limited. If you would like to attend then please contact the Programme Director, Chris Chapman via chris.chapman@wtgevents.com.

Paul Kelly
Head of Supply Chain Strategy & Development
Telefonica, Europe

Professor Alan Waller OBE
Leaders in Supply Chain

performance management

Insights and vision on how individuals and organisations can win and maintain high performance in highly competitive markets, drawing on the parallels from the fascinating world of F1.

Nick Fry
Commercial Advisor and Former CEO
Mercedes AMG Petronas F1 Team

innovation showcase

The innovation showcase is designed to highlight innovative solutions or strategies that have been introduced into the Supply Chain & Logistics market. Each speaker will have 5 minutes to showcase their innovation in this quick fire session.  

Lars Kuch Pedersen

effective supply chain strategies

  • Supply chain collaboration
  • Supply chain visibility / control tower
  • Cloud applications
  • Responsive supply chains

Patrick Lemoine
Vice President Customer Solutions

supply planning & optimisation

Supporting your key success factors:

  • Strong local knowledge and presence in all Russian regions
  • Track record of building logistics setups for global enterprises in Russian markets
  • Wide expertise in SCM and eFulfillment
  • Industry knowhow: retail, automotive, FMCG, consumer electronics, fashion, pharmaceuticals
  • Cost-value equation of quality including reliability and safety
  • A reliable partner sharing your core values

Elena Pechnikova
Business Development Director
Itella, Russia

world class logistics

Logistics Control Towers have become the flavor of the month. Are they enough to provide manufacturers with the clarity needed to adjust to daily disruptions and customer needs?

  • The globally connected enterprise is a reality
  • There is often more inventory in motion than at rest
  • Visibility – knowing the location of your inventory is an improvement
  • Clarity – knowing what that means for your business is better, and being able to act on that information is even better

Trevor Miles
Vice President, Thought Leadership

customer collaboration

Are you sure that your Customer Order Fulfillment Process is optimized for Profit?   

Join JDA in a TWO PART workshop. We will review the concept of supply chain segmentation and engage in an interactive segmentation exercise.

In the first part of our workshop we will focus on

•          Globalization and Segmented Supply Chain

•          Differentiated Channel Behaviour

•          Segmented Order promising

Profitability and Segmentation go hand in hand and profitable Order Fulfillment is being driven through Segmented Supply Chain Strategies. Leading companies segment their physical supply chain into several virtual supply chains so they can deliver differentiated values to their customers, while also increasing agility and maximizing profits. 

The workshop continues after the lunch break, at 14.35. 

Gabriel Werner
Senior Solution Consultant
JDA Software

performance management

As organisations change focus from survival to growth, more and more companies are asking themselves if they are ready to meet the changing market conditions.  How can you gain advantage from returning demand whilst increasing margins and improving profitability? 

It all boils down to the health and readiness of your business and its core processes: supply chain, demand and product management. This workshop will establish how to get your business fit for the future. You will understand how to:

  • Establish organisational readiness – can your organisation cope with more change?
  • Benchmark your supply chain against your peers
  • Improve customer service and retain economies of scale through demand segmentation
  • Significantly reduce costs through supply chain collaboration

Anne Marie Kilkenny
Oliver Wight EAME LLP

Paul Archer
Oliver Wight EAME LLP

case study
effective supply chain strategies

  • Strategic design choices  – flexibility as a model
  • Finding insight in a sea of data and improving visibility and responsiveness
  • Defining which collaborations are right for you and how to make the most out of them

Calum Lewis
Operations Director

case study
supply planning & optimisation

The ROCKWOOL Group has taken an important step forward in increasing product profitability and reducing assortment complexity in European markets. Under the “Einstein” project name ROCKWOOL has managed to simplify its assortment significantly and cut down the number of products while at the same time creating more clarity for customers.

The presentation highlights the complexity journey within ROCKWOOL International A/S. Further case stories from European subsidiaries will be presented

  • How do you create the eye openers that makes your organization support the change?
  • How do you get local Management Teams to reduce their product assortments by 30%?
  • How do you ensure that the achievements are sustained after project completion?

Martin Berg
Group Supply Chain Director, Group Production
Rockwool International A/S

case study
world class logistics

  • How do companies normally react when their markets become volatile?
  • Why is a change of supply strategy the best approach?
  • Explore challenges and pitfalls experienced in the spice, jewellery and cement industries

Miguel Suarez
Director of Supply Chain Centre of Business Excellence

case study
customer collaboration

Today’s effective supply chains consist of multiple partners who collaborate closely together to efficiently use each other’s competencies for the mutual benefit of, and first of all towards, the end customer. For big companies that often entails working with different specialized internal departments, but for all companies it means working closely with key suppliers. 


  • Hear how the HP Enterprise Group worked to align effectively with sales organizations across EMEA 
  • Understand how to strike the optimum balance between key suppliers and expert internal departments 
  • Explore how HP enhanced their customer purchasing experience 


Jan Roodenburg
Vice President - Supply Chain

case study
performance management

British Gypsum re-energised its supply chain improvement journey in 2009; since then it has achieved the Class A Capable standard for both Integrated Business Planning and Business Planning and Control. This session will share some of the behavioural aspects, which had to be faced to enable this successful and sustained programme.

  • Don’t underestimate the size of the change programme
  • Engage the leadership (or don’t do it)
  • Doing it right takes time
  • It’s worth it – the benefits

Martin Laing
IBM & Policy Deployment Process Leader
British Gypsum

effective supply chain strategies

  • What role does senior leadership need to play to ensure efficient cross-functional dynamics?
  • How do shared goals help define the single north for the company, and how should these goals be structured?
  • What are the critical processes and routines an organization needs to implement to guarantee this integration?

supply planning & optimisation

  • Awaiting session abstract

world class logistics

customer collaboration

The JDA Segmented Supply Chain workshop continues with the key trends that are emerging and reshaping manufacturing supply chain needs to support manufacturers go to market strategy, companies need a new set of innovations that can help them achieve their growth and financial objectives.  Re-join us!

In the second part of our workshop we will focus on:

• Segmented  Fulfillment Tactics

• Segmented  Inventory Tactics

• Supply Chain Segmentation: the Big Picture

Is this applicable to your company?

• Does your CEO ask for improved profitability from your key accounts?

• Are you planning your next generation supply chain in order to improve customer experience, leverage emerging trends like Internet of things, all-channel commerce?

• Are you suffering from having to support multiple delivery models based on the same physical supply chain setup?

• Do your customers complain about long lead times?

• Are you suffering from having to make constant and ad-hoc trade-off decisions between orders from key accounts and  B / C customers when supply is short?

If you are looking for answers to the above questions, do not miss the JDA workshop!

Gabriel Werner
Senior Solution Consultant
JDA Software

performance management

case study
effective supply chain strategies


  • Effectively utilise your sales forecasting metrics
  • Eradicate double activities and wasted man hours through optimised logistics flow and centralised shipping allocations
  • Ensure that your sales and operations teams are fully integrated and are working towards shared objectives

case study
supply planning & optimisation

  • Managing the transition from a local approach to a truly global approach 
  • Ensuring that your operational efficiency department is fully integrated and fit for purpose
  • An overview of the operational efficiency journey at Volvo Business Trucks 


Julie Maes
Director, Supply Chain Support
Volvo Group Trucks Operations

case study
world class logistics


  • How are partnerships defined at BAT?
  • Utilising different logistics service providers according to their strength
  • Case study example: Transport Control Tower for inner – European Transport Management
  • Case study example: Logistics Service Centre for global Marine & Air movements 

Dr Rolf Neise
Global Head of Logistics Operations

case study
customer collaboration

  • An overview of Eco Changes: Mitsubishi's global approach to environmental management  
  • Effective supplier collaboration initiatives targeting CO2 footprint, sustainable power generation and bulk order incentives 
  • Securing buy-in across the operation, an effective roll-out strategy by function  

Mark Foscoe
Group Logistics Manager
Mitsubishi Electric

case study
performance management

The journey from production planning to a business integrated planning application

  • Understand the threats and opportunites inherent in a burning platform 
  • Develop the business case process from conception through to approval
  • Enhance your selection process in order to achieve the optimum platform & service supplier

Tilo Hildebrandt
Global S&OP Manger
Ariston Thermo Group

supply planning & optimisation

  • Why, in 2007, did P&G embark upon a journey to implement a global standard Transportation Management system?
  • Understand how work process and organisational transformation has been achieved and how P&G has expanded the foundational Transportation Management platform
  • Improve your transportation analytics and modeling capabilities
  • Explore the benefits including transportation savings, freight payment control and compliance and customer service improvements 

Dr Alistair Hill
Director, Global Business Services
Procter & Gamble

panel discussion

  • What developments can we expect from the European Supply Chain market over the next 5 years?
  • Future proof your business by effectively contingency planning now
  • Hear each of the our expert panellists make their one big prediction for the next 12 months

Santiago García-Milà
Deputy Executive Director
Port of Barcelona


DAY 3, 18 June 2014 (Wednesday)



  • Using customer-defined world class customer service to meet and exceed expectations
  • Breaking down functional silos and increasing employee engagement to make everyone a contributor to continual improvement of the value chain
  • Scaling up supply chain performance even in the face of shorter lead times and rising demand

customer collaboration

  • Customer Collaboration Portfolio and Maturity – what and how to create a market specific roadmap for customer collaboration
  • From Collaboration Best Practices to Collaborative Relationship – On-Shelf Availability as the trigger to increase breadth and depth of collaborative opportunity
  • Supply Chain Leadership development as enabler for the Customer Collaboration – Business Transformation through People and Organizational Development      

Pierre Mille
Vice President Planning & Customer Service Excellence

Vladimir Krasojevic
Customer Service Excellence Director

effective supply chain strategies

  • Awaiting session abstract

supply planning & optimisation

world class logistics

Through a hands-on and interactive workshop :

  • Discover the challenges, pitfalls, opportunities and benefits of a best in class service parts distribution network
  • Capitalise from a practitioner’s real life experience of successful lean implementations that truly deliver value to customers
  • Learn the critical “do” and “don’t” of embarking and delivering a successful lean program and network in a global supply chain environment
  • Leave the room with turn-key ideas delivering competitive edge in your sector

Pascal Born
Global Business Development Director
Neovia Logistics

customer collaboration

performance management

case study
supply planning & optimisation


  • Taking direct action to combat a decentralised supply chain through the introduction of a shared service centre
  • Evaluate which processes should be centralised and which should be preserved regionally
  • Explore how you can advance initial efficiencies saving further along the value chain

case study
world class logistics


  • Moving beyond the PR value – How can a greener supply chain network really deliver savings?
  • Communicating changes to your customer – Set yourself apart from the competition
  • Avoiding bad press while not getting trapped by “Greenwashing”
  • Case Study Example: How Oriflame Cosmetics achieved more while using less? 

Gokhan Cakmak
Global Logistics Director
Oriflame Cosmetics

case study
performance management


  • How to oversee a successful business-wide transformation
  • Strategies for overcoming different regional approaches and achieving logical standardisation
  • Hear how best practice initiatives can reduce the time it takes to implement your change programme



  • About 90% of firms limit information sharing to a transactional level
  • Information sharing reflect the importance of strategic information as it enhances firms to control and influence terms and conditions in their own
  • Ensure that trust, learning and bargaining power are entrenched in your corporate culture



  • How do we break out of crisis mode and infest against a backdrop of uncertain financial times?
  • Build a blueprint for immediate and long term change
  • Establish strategies to allow your business to constrict and grow ahead of the curve rather than post event